Privacy Policy

Last Updated: December 3, 2024

Effective Date: December 3, 2024

This Privacy Policy outlines how Lillian (hereinafter referred to as "we", "our" or "Lillian") collects, uses, and discloses your personal information. It is designed to help you understand your privacy rights and how we safeguard your data.

Scope

This privacy policy applies to our collection, processing, and sharing of your personal information. This personal information is collected when you interact with our website, applications, and services (collectively referred to as "Services"). This policy does not apply to the handling of personal information by third-party websites, applications, and services that you may access through our services.

Information We Collect

Personal Details: When you engage with our Lillian, we may collect personal details such as your name, email address, and phone number. This information is used to provide you with personalized services and to facilitate communication.

Usage Data: We collect data on how you interact with our services, including the features you use, the frequency of your interactions, and the time spent on our platform. This data helps us improve our services and understand user behavior.

Payment Information: For services that require payment, we use third-party payment processors to handle transactions. We may collect and process payment information such as credit card details, billing address, and transaction history.

Communication: When you contact us for support or subscribe to our newsletter, we collect your contact information to respond to your inquiries and provide updates according to your preferences.

How We Use Your Information

Providing Services: We use your personal information to provide and manage the services you request, including processing payments and sending service-related communications.

Improving Our Services: We analyze usage data to enhance our platform and tailor our services to better meet user needs.

Marketing: With your consent, we may use your information for marketing purposes, including sending promotional materials and newsletters.

Data Security

We implement strict security measures to protect your personal information from unauthorized access and disclosure. While we strive to ensure the security of your data, we cannot guarantee absolute security due to the inherent risks of the internet.

Your Rights

You have the right to access, update, and delete your personal information. You can also request that we stop sending you marketing communications at any time.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at juliexu@scrumball.com.